Legal notice

Name of company
ACS

Registered office
357 Shottskirk Road, Shotts, North Lanarkshire, ML7 4ET

Contact details
Tel: 01501 825571/01274 671235
E-mail: info@acddirect.co.uk

Business no.

225243

VAT no.

859661277

Terms and Conditions

Definitions

"The Customer" means any customer of ACS LTD

"The Company" means ACS LTD

"The Contract" means any contract for the sale of goods, service and any other work carried out by the company to the customer.

"The Goods" means any goods forming the subject of the contract including parts, and/or materials incorporating in them. Title to all goods remains with the company until all Moneys payable in accordance with the invoice have been paid in full. The Company reserves the right to repossess all unpaid merchandise without the necessity of any legal actions.

Product Listings

All prices, products, specifications, and services are subject to change without notice. Air conditioning units may arrive labeled ACS LTD. Reasonable efforts have been made to compile these product listings as completely and accurately as possible, but there may be typographical mistakes or errors in content. The Company does not guarantee the accuracy of information contained on this web site. Deliveries, handling, and VAT are not included in the prices shown. Quantities are limited and are available while supplies last.

Limitations of Liability

No liability is assumed by the Company for damages and/or injury resulting from use of products supplied by this company. In no event will the Company be liable for indirect or consequential damages whatsoever resulting from loss or use, products profits arising out of in connections with the use or performance of the Company or products supplied by the Company.

Warranties

All air conditioning products are complete with a year parts and labour warranty only **.

And will be extended to a further 2 years on parts only service documentation and 4 years parts only on VRF systems.

** To receive the above warranty products must receive a regular thorough service, at least twice a year. Proof of service shall be required in order to claim the warranty parts.

Labour payments made for warranty claims

ACS will pay at £24.50 per hour labour

ACS will pay 40 per mile travel allowance to a maximum mileage of 50 miles

Compressor change 2 hours labour 1 hour travel

PCB 1 hour labour 1 hour travel

Fan motor 1 hour labour 1 hour travel

Pump 1 hour labour 1 hour travel

All other parts 1 hour labour 1 hour travel

Additional Warranty Clauses

(a) The company warrants that the goods will remain free from defects in material at the time of shipment.

(b) The companies obligation under the foregoing warranty shall be limited to the repair or replacement (at the company opinion) of the goods supplied by the company, or parts thereof, and is exclusive of shipping costs and the cost of field labour for removing or reinstalling such parts or equipment.

(c) The warranty will be void if the Customer has in anyway altered the settings or operation of the supplied goods, examination and results are at the discretion of the Company. The company’s decision is final.

(d) The company can not be held responsible if the failure of new parts is caused by

I. Customers equipment / electrical supply is at fault

ii. Outside forces i.e. Storms, floods, power failure, theft etc.

(d) The company only stands by the manufactures warranty relating to parts fitted, where the manufacture finds the parts failure caused by means other than the said parts being faulty, these costs will be forwarded to the Customer.

(e) The company can not under any circumstances be held responsible for any loss of business, produce, any electrical equipment, fixtures and fittings or any computer data which may be experienced whether or not the said equipment is under warranty. It is the customer’s responsibility to ensure they are adequately insured should such an event occur.

(f) Warranties excludes glass, glass fittings, lighting tubes, seals, filters and batteries.

Warranties also exclude poor / faulty installation techniques

The Company can not be held responsible for warranties where installations were carried out by any person other than the Company or as recommended by the said company to include written confirmation received from the company.

Deliveries

The Company can not be held responsible for products being out of stock or delays in delivery. Every effort shall be made to advise the customer of any delays as soon as possible. A delay in deliveries shall not entitle the customer to refuse, postpone or cancel the delivery.

Any failure to accept a delivery or provide adequate instructions at the time of the stated order shall bear all costs involved to include storage, return deliveries and restocking charges.

Delivery does not include unpacking, positioning, erecting, installation or start up of goods. Estimated delivery times can not be guaranteed. ACS LTD offer door to door delivery service only it is the responsibility of the customer to arrange for the unloading and siting of the equipment. ACS LTD standard delivery terms are between 8.30am to 5.00pm Monday to Friday no alternative arrangements can be arranged unless previously agreed with ACS LTD.

The purchaser is responsible for inspection of all products upon delivery, the customer must immediately check the goods before signing the delivery note; upon signing the delivery note the customer accepts he/she has received the goods in good condition and ACS LTD cannot be held responsible for any damages reported once the delivery note has been signed

Delivery prices are confined to the UK mainland. Deliveries charges to Europe and the rest of the world are available on request.

Passing of Risk

In the case of a contract for the supply of Goods only risk in the goods shall pass to the customer upon delivery.

Cancellation of Orders

The Customer shall not be entitled to cancel an order which has been accepted by the Company so as to bring into existence the Contract. If the Customer notifies the Company in writing prior to the commencement of fabrication of the units involved the Company will not arrange the manufacturer but the Customer shall reimburse the Company of any loss of profits and all costs, charges and expenses incurred to be incurred by the Company in respect of the Contract.

Return Policy

It is the responsibility of the customer to ensure they are ordering the correct product(s) for their requirements. The product listings indicate the vendor product numbers so that customers may contact vendors if they require specific product information.

Refunds for return merchandise will be at the current price or the price at which it was purchased, whichever is lower, less a 20% restocking fee.

General

All prices are subject to alteration without prior notice. All prices exclude VAT. Orders cancelled may incur a charge. All good are sold subject to our standard conditionings of sale

Breech of Contract by or Insolvency of the Customer

The Company (without prejudice to any other rights or remedies it may have against the Customer) may cancel or suspend any further performance of the Contract or by notice in writing to the Customer terminate the Contract as it thinks fit. Notwithstanding any such suspension or termination, the Customer shall pay to the Company in accordance with the Contract for all the Goods dispatched by the Company prior thereto and all work in progress and loss of profit, liabilities and expenses in connection with the work carried out and overhead expenses.

Force Majeure

The company shall not be responsible for delays’ or changes caused by industrial disputes, fire, embargoes, currency restrictions, shortage of transport, shortage of materials, restrictions in the use of power, and other p

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